Hubifi Keeps Your Customers Close

Social media has changed the way customers interact with you: they expect quick turnaround times, immediate access to information, perks for their continued business and – most importantly – a real person on the other side who takes the time to understand what they need.

Somewhere along the way, though, we began relying too heavily on third-party sites and networks to provide the framework for hosting meaningful conversations with our customers. This has created a disjointed customer service experience and moved interactions away from our websites… which is where most sales happen.

Hubifi Keeps Your Data Closer.

Data informs your business. Knowing what your customers like, don’t like, respond to, share, read and purchase helps you create the best possible experiences for them. Hubifi collects the customer data you require and reports it how you want.

Relying on the constraints of a third-party site’s metrics means you may not be getting the complete picture about your customers’ behaviors and can result in missed opportunities. The data collected is used by these same third parties to publish targeted advertising on their networks: aside from being an annoyance to your customers, they are distracted from the messages you are trying to share. They are likely also being exposed to your competitors’ ads, which gives other companies a chance to interfere in the relationships you’ve worked so hard on to nurture.

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Why Hubifi?…

  • Because you want to create a thriving community that encourages customer loyalty and word of mouth recommendations, which are the most effective ways to drive sales for your business and keep people coming back.   
  • Because you want to understand your customers’ interests and motivations so you can improve your products and services to properly meet their needs.   
  • Because having a consistent brand experience keeps your business competitive, relevant and top of mind.
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How Hubifi Works

Think of Hubifi as your own community and content management platform  that resides under the “Community” tab on your website. It’s an oasis for you and your customers: a social destination that you own with data you control. No development experience is needed to add Hubifi to your website: just send us a few details about your business and we will take care of the rest. You’ll be rolling with a fully integrated conversation space in no time!  

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