Hubifi
Keeps Your Customers Close
Social media has changed
the way customers interact with you: they expect quick turnaround times,
immediate access to information, perks for their continued business and – most
importantly – a real person on the other side who takes the time to understand
what they need.
Somewhere along the way,
though, we began relying too heavily on third-party sites and networks to provide
the framework for hosting meaningful conversations with our customers. This has
created a disjointed customer service experience and moved interactions away
from our websites… which is where most sales happen.